Amazon banning customers who make too many returns

Amazon customers who return too many items may be in for rude awakening.

The e-commerce giant says it bans customers and axes accounts for making too many returns – and in some cases not informing them, The Wall Street Journal reported.

The company’s return policy states “most items” shipped from Amazon.com, including Amazon Warehouse, can be returned within 30 days of receipt of shipment, but does not mention whether an account will be terminated.

However, the issue is not a matter of people making too many returns, according to retail expert Burt Flickinger, who says the company is not functioning efficiently.